Leadership > Wilt Hildenbrand
Customer Care, Technology and Networks
Wilt Hildenbrand serves as senior advisor - customer care, technology and networks for Cablevision Systems Corporation. In this role, Mr. Hildenbrand leads Cablevision's technology strategy and evolving network architecture, including the development of next-generation consumer systems and technologies. He also oversees the company's customer service and field service organizations, working to develop and implement strategies to ensure a superior customer experience.
For more than three decades, Mr. Hildenbrand has helped to fuel Cablevision's success by leading the development and integration of best-in-class components for the company's digital platform. Today, that platform is used to deliver Cablevision's portfolio of innovative services - Optimum TV digital cable, Optimum Online high-speed Internet and Optimum Voice - to more than 3.2 million households and businesses in the New York metropolitan area. Most recently, he played an instrumental role in enhancing the company's broadband network, and managing the technological evolution for Optimum WiFi.
Prior to this new role, Mr. Hildenbrand held the positions of executive vice president of technology, senior vice president of technology as well as vice president of engineering support and customer relations. He began his tenure at Cablevision as chief engineer of the company's Long Island system in 1976. From 1979 to 1986, he served as director of engineering for Rainbow Media Holdings, the former Cablevision programming subsidiary now known as AMC Networks. While at Rainbow in the 1980s, Mr. Hildenbrand designed and built a microwave network that cablecast baseball games and later became the SportsChannel. He also designed and built the company's satellite uplink facility.
Before joining Cablevision Mr. Hildenbrand, in partnership with Synchronous Communications and Jerrold Electronics, developed a scrambling device compatible with FM fiber-optic equipment for use in hub-to-hub transmission. He also was instrumental in promoting the 1550 nanometer wavelength for AM fiber, which garnered support throughout the industry.
In 2005, Mr. Hildenbrand received the Vanguard Award for Science and Technology, one of the cable industry's highest honors, which recognizes individuals who have played a prominent role in product improvement and design, and the development of engineering techniques that benefit the industry.
Mr. Hildenbrand developed his keen interest in electronics and technology in the U.S. Air Force. He lives on Long Island with his wife. They have two grown children, two grandsons and a granddaughter.